Frequently Asked Questions...

Wheels Van Hire cartoon van for rental in North London

What documents do I need to hire?

You'll need your full UK driving licence, a sharing code (see below) and proof of address (a recent utility bill). We can only permit hire if your licence is free from bans for 5 years and has less than 6 points on it and has no offences with codes AC10, AC20, all BA, all DD, all DR, all DG, CD40, CD50, CD60, CD70 and MS90. Get your licence 'Sharing Code' to share your licence with us at: (you'll need you National Insurance number) or you can call 03000830013 (you don't need you NI number if you call). rental vans

How old do I need to be to hire?

We are only able to hire you a van if you are aged between 25 and 70. London

Whats included in the hire rate?

For van rentals from our Barnet depot we include insurance, breakdown cover and 200 miles per day mileage allowance. moving van rental

How much is the excess?

Standard excess is £1000 but we do offer Collision Damage Waiver option for £19 + vat per day. If you choose this option the excess it will be set to £500. Barnet

Frequently Asked Questions van hire

You'll agree to be fully responsible for the excess on the insurance, either £1000 or £500 depending on which option you prefer. You'll also be responsible for the full cost of repair or replacement for damage to mirrors, tyres, windscreens, lights, any overhead damage and if you use the incorrect fuel. You'll agree to inform us immediately of any accident or incident during the hire. You'll need to return the vehicle clean and tidy and with the same amount of diesel in as when you collected it. You'll agree not to smoke or allow others to smoke in the vehicle. van hire

How do I pay?

Payment is required at the point of booking by debit or credit card. We'll pre-authorise your card for a sufficient amount to cover the excess, money will only be deducted if damage is caused or fines are incurred or if you return the vehicle with insufficient diesel.

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